NC GC License #78214 Insured to $2,000,000 Mon–Fri 7:00–18:00 · Sat 8:00–14:00 (704) 543-2871
SV-02 · Targeted repair

Fix the panel.
Fix what is behind it.

Storm damage, impact cracks, rot behind the cladding, and color-matched replacement for every major manufacturer. We open the wall, look at what is actually happening, and repair the whole assembly — not just the visible surface.

Contractor repairing damaged siding on a residential exterior
FIG. SV-02 — MATTHEWS Storm damage repair · 24 panels · 3 days
Storm damage Impact cracks Rot behind panel Color-matched replacement Storm damage Impact cracks Rot behind panel Color-matched replacement
Storm damage in the last 90 days? We respond to emergency repair calls within 48 hours. Full insurance documentation prepared same-day, adjuster meeting scheduled on request.
Call the storm line
SECTION 01 / WHAT WE REPAIR

Six repair categories.

Most repair calls fall into one of the categories below. If yours does not fit, call and describe what you are seeing — we have seen it before.

RP-01

Storm & hail damage

Cracked, dented, or punctured panels from hail, wind-driven debris, or fallen limbs. We document the damage pattern to support an insurance claim and coordinate with your adjuster if needed.

Insurance documentation included
RP-02

Rot behind the panel

The panel looks fine from the outside, but a soft spot or discoloration near a corner tells another story. We open the wall, replace the failed sheathing, treat the surrounding framing, and reinstall the cladding.

Substrate inspection included
RP-03

Impact & mechanical damage

Ladder drops, mower throws, bicycle impacts, and the classic backup-into-the-garage crack. We source color-matched panels from the original manufacturer wherever possible, or a close visual match if the line is discontinued.

Color match guaranteed
RP-04

Loose or falling panels

Panels that have worked their way loose from failed fasteners or an improperly seated starter strip. We resecure to the sheathing with correct fasteners and check that the panel above it is not also failing.

Fastener pattern corrected
RP-05

Water intrusion around openings

Water coming in around a window or door frame usually means the head flashing or sill pan has failed. We remove the trim, replace the flashing, re-set the trim, and re-caulk the assembly to manufacturer spec.

Flashing replacement included
RP-06

Fading, chalking & paint failure

Cosmetic but persistent — paint chalking on older fiber cement, or panel fading on cheaper vinyl. We can repair the affected section or recommend full replacement if the material has reached end of life.

Repair or replace option
SECTION 02 / HOW A REPAIR RUNS

Four stages.

A typical repair visit is finished in a single day. Larger storm damage or hidden substrate repair runs two to four days.

01

Assess & photograph

We walk the affected area with you, photograph every damaged panel, and probe the substrate behind the worst section. No estimate over the phone — repairs are always quoted after we see them.

Same week
02

Source matched panels

We identify the original manufacturer from the panel profile and any receipt on file, order matching replacements, and confirm the color and profile with you before installation day.

3–7 days
03

Repair & reinstall

Failed panels removed, substrate repaired if needed, new flashing set, and matched panels installed with correct fastening. Caulk line re-run along the repair boundary.

1–4 days
04

Warranty & file

Before-and-after photos added to the property file. Repair covered under the same 12-year workmanship warranty as a full installation. Manufacturer coverage applies to the replacement panels.

Same day
SECTION 03 / INSURANCE CLAIMS

We do the paperwork. You get the check.

Storm damage claims are won or lost on documentation. We prepare the same file your adjuster needs to approve the repair — dated photos, line-item scope, material identification, and a written damage narrative.

Start a claim assessment
  • 01
    Dated damage documentation

    Every panel photographed with a date stamp, close-up detail of the impact point, and wide shot showing the damage pattern relative to the roofline and prevailing storm direction.

  • 02
    Line-item scope of repair

    Written in the same format adjusters use — quantity, unit cost, labor, materials, and disposal, itemized by line. No lump-sum estimate that the adjuster will discount line by line.

  • 03
    Adjuster meeting on site

    We meet your adjuster at the property, walk the damage together, and answer technical questions on the spot. Most claims resolve in one visit when the contractor is present.

  • 04
    Supplement preparation

    If the initial adjuster scope comes up short — hidden substrate damage, discontinued material, code-required upgrades — we prepare the supplement with the documentation to support it.

  • 05
    No deductible games

    We do not waive deductibles, absorb them, or offer cash-back schemes. That is insurance fraud and it will void your policy. We invoice you for the deductible; the carrier pays the rest.

SECTION 04 / COLOR MATCHING

Panels that disappear into the wall.

An improperly matched repair is obvious from the street — a slightly different shade, a slightly different profile, a seam that reads as a patch. We keep physical samples and profile data for the major manufacturers so the repaired section reads as original siding.

  • Physical color samples from all major lines
  • Profile identification from panel cross-section
  • Regional distributor sourcing for discontinued lines
  • Photographic match confirmation before install
  • Written "close match" disclosure if exact is impossible
Almond
Sandstone
Timber
Slate
Linen
Wheat
Sage
Charcoal
SECTION 05 / PRICING

What a repair costs.

Repairs are priced by the visit plus the cost of affected area. The numbers below reflect completed jobs in the Charlotte metro in 2026.

Repair type Unit Range Typical duration
Single-panel replacementMatched panel, caulk, cleanup per panel $480 – $850 1 day
Localized section repair3–15 panels, one wall elevation per section $850 – $2,400 1–2 days
Substrate & flashing repairSheathing replacement and new flashing per sq ft $6.80 – $12.40 +2–4 days
Storm damage claim scopeIncludes documentation and adjuster meeting per claim no fee Same week
Full elevation repairOne complete side of the building per elevation $1,800 – $6,400 2–4 days
Emergency tarpingImmediate water-tight containment pending repair per visit $240 – $480 Within 48 hours

All repair work is quoted after on-site assessment. Emergency tarping is available for storm damage where water is actively entering the building. The $240 – $480 tarping fee is credited against the final repair invoice if you proceed with us.

SECTION 06 / FAQ

Questions about repairs.

Q-01Can you repair just one panel?

Yes. Single-panel repairs are common and run $480 – $850 depending on access. We always check the panels above and below the damaged section — if the panel above is also loose or compromised, repairing just one creates a problem the following month.

Q-02How do I know if there is rot behind the siding?

Push on the wall in the area below the suspect panel. A soft, spongy feel means the sheathing behind it has failed. Other signs: a persistent musty smell near the wall, water stains on interior drywall, or ants and other insects around the base of the wall. Any of these mean it is time to open the wall and look.

Q-03Will you match my existing siding color?

We keep physical samples and profile data for the major manufacturers, and we can usually source from regional distributors even if the local supply house has discontinued the line. If an exact match is not possible, we show you the closest options in daylight before ordering — never a surprise after the panel is up.

Q-04Do you work with insurance companies?

Yes. We document damage in the format adjusters expect, provide a line-item scope that supports the claim, and can meet your adjuster on site. We do not waive deductibles — that is insurance fraud. We invoice you for the deductible and the carrier pays the balance directly.

Q-05How fast can you respond to storm damage?

During a storm event we run a dedicated emergency response crew and target a 48-hour response window for tarping and containment. Full repair scheduling depends on the volume of claims in the area — usually within five to ten business days of the assessment.

Q-06Do repairs carry the same warranty as a full installation?

Yes. Repair work is covered under the same 12-year workmanship warranty on installation labor — fastening, flashing, sealing, and trim detailing. The replacement panels themselves carry manufacturer coverage, which we register in your name.

Q-07Can a small crack wait until next year?

Sometimes. A hairline crack in a vinyl panel is not urgent unless it is below a window or at a corner where water can track behind it. A crack in fiber cement, or any crack that has opened the panel surface, should be repaired within a few weeks — a small exposed edge becomes a large moisture problem in one winter.

SECTION 07 / NEXT STEP

Get the repair scheduled.

A project manager assesses the damage, photographs every affected area, and sends a written itemized repair proposal within two business days. Storm claims documented the same day.